Rates are quoted in USD and based on single/double occupancy per night. They are subject to a 10% service charge and a 19% government tax.
A 50% of the total is required to confirm reservation stays greater than 4 nights or all packages. For stays shorter than 4 nights, a 2-night deposit will be charged.
Holiday Season – Reservations during this period must be fully prepaid.
Esencia accepts American Express, MasterCard, Visa and Discover.
During the Holiday Season there is an 8-night minimum.
Children are welcomed year-round. There will be an extra charge of US $75 plus tax and service per night for children ages 3-12 (if staying in the same room as parents).
Dogs under 10 pounds are welcomed year-round. There will be an extra charge of US $75 plus tax and service per night. Maximum of one dog per room.
High Season (winter,spring, fall)- All cancellations and changes are subject to a US$100.00 fee. Cancellations and changes within 14 days before arrival will lose deposit.
Low Season (summer)- All cancellations and changes are subject to a US$100.00 fee. Cancellations and changes within 7 days before arrival will lose deposit.
If cancelled prior to 121 days from date of arrival reservation is fully refundable, minus the $100 fee.
Within 120-90 days prior to arrival reservation is refundable minus 25%.
Within 89-60 days prior to arrival the cancellation penalty is 50%.
Within 59 days the reservation is non refundable.
Modification or Changes:
A processing fee of $100 USD applies for any modifications or changes made between time of booking and when the cancellation policy goes into effect.
Private transfers from Cancun International Airport are arranged upon request and are US $135.00 each way (for up to 4 people).
Our luxury hotel in Tulum offers a daily meal plan which includes 3 a la carte meals (breakfast, lunch and dinner). No drinks included. Meal plan must be purchased prior to arrival. Complete rules and restrictions for meal and drink plans.
*Not available during Holiday Season*
Adult: $95 per day plus tax and service
Children: $50 per day plus tax and service
**Add drinks (wine by the glass, selected cocktails, domestic beer, juice and soda) to your meal plan for an extra $50 per adult.